Event Terms and Conditions
PADICHAT EVENT TERMS AND CONDITIONS
These Event Terms and Conditions (“Event T&Cs”) govern your purchase of tickets to and attendance at events hosted or organised by Padichat (“we”, “us”, “our”, “the Organiser”).
By purchasing a ticket or registering for a Padichat event, you agree to be bound by these Event T&Cs and our general Terms of Use. Please read them carefully before purchasing.
These terms apply to:
- Online events (live-streamed, virtual, video call-based)
- In-person events hosted or co-hosted by Padichat
- Hybrid events (part online, part in-person)
- Free events (where registration is required)
- Paid ticketed events
2.1 How to purchase
Tickets to Padichat events are available through:
- The Padichat website at padichat.com/events
- Third-party ticketing platforms (e.g. Eventbrite, Ticket Tailor) as indicated on the event listing
2.2 Pricing
- All ticket prices are displayed on the event listing page
- Prices are in USD unless otherwise stated
- Prices include any applicable taxes or service fees as stated at checkout
- We reserve the right to change ticket prices at any time before purchase, price changes do not affect tickets already purchased
2.3 Confirmation
- Upon successful purchase you will receive a confirmation email with your ticket
- Keep your confirmation email, it serves as proof of purchase
- If you do not receive a confirmation email within 24 hours, contact [email protected]
2.4 Payment
- Payment must be made in full at the time of booking
- We accept major debit and credit cards and other payment methods as listed at checkout
- Payment is processed securely by our payment processor, we do not store your card details
2.5 Ticket quantities
We reserve the right to limit the number of tickets purchased per person or per transaction. Tickets purchased in excess of this limit may be cancelled without notice.
3.1 Cancellation by you
More than 7 days before the event: Full refund of the ticket price, minus any non-refundable booking or processing fees charged by the ticketing platform.
3–7 days before the event: 50% refund of the ticket price.
Less than 3 days before the event: No refund. Tickets may be transferred to another person at no charge (see Section 3.4).
Free events: No refund is applicable for free events. However, if you can no longer attend, please cancel your registration so your spot can be offered to another member.
3.2 Non-attendance
If you purchase a ticket but do not attend the event without prior cancellation:
- No refund will be issued
- For online events, a recording may be made available to registered attendees at our discretion
3.3 Cancellation by us
If Padichat cancels an event for any reason:
- All ticket holders will receive a full refund of the ticket price
- Refunds will be processed to the original payment method within 10 business days
- We will notify ticket holders by email as soon as possible
- We are not liable for any other costs you may have incurred in connection with the event (travel, accommodation, time off work, etc.)
3.4 Event changes
We reserve the right to change event details including date, time, venue, format (e.g. from in-person to online), speakers, and programme content. If a material change is made:
- We will notify all ticket holders by email
- If the change makes the event significantly different from what was advertised, you may request a refund within 48 hours of notification
3.5 Ticket transfers
Tickets may be transferred to another person provided:
- The transfer is requested at least 48 hours before the event
- You notify us at [[email protected]] with the new attendee’s name and email address
- The new attendee agrees to these Event T&Cs and our Community Guidelines
Ticket transfers do not apply to personal development or limited-access events where the ticket is issued in the original purchaser’s name for capacity or verification purposes.
4.1 Community standards
All event attendees are expected to behave in accordance with our Community Guidelines at all times, before, during, and after the event.
4.2 Right to refuse admission
We reserve the right to refuse admission to or remove from any event any person who:
- Is behaving in a threatening, abusive, or disrespectful manner
- Is intoxicated or under the influence of illegal substances
- Is in violation of our Community Guidelines or these Event T&Cs
- Has previously been banned from Padichat
- We reasonably believe poses a risk to the safety or enjoyment of other attendees
No refund will be issued to any person removed from an event for conduct reasons.
4.3 Online event conduct
For virtual and online events:
- Your camera and microphone must be functioning if participation is required
- You must not share event links, access codes, or recordings with non-registered attendees
- Screen recording or capturing of paid online events without our written permission is prohibited
- Disruptive behaviour in online events (e.g. audio interference, spamming the chat, sharing inappropriate content) will result in removal from the event and potential account suspension
4.4 In-person event conduct
For in-person events:
- Attendees must comply with all venue rules and regulations
- Weapons of any kind are prohibited at our events
- Any illegal activity at our events will be reported to law enforcement
- We reserve the right to search bags and belongings at entry where permitted by law and venue policy
5.1 Our recordings
- Padichat may photograph, record, livestream, or broadcast events
- By attending a Padichat event, you consent to being photographed, recorded, or filmed
- Such recordings may be used in Padichat marketing materials, social media, and promotional content
- If you do not wish to appear in recordings, please notify [email protected] before the event and position yourself accordingly at in-person events
5.2 Attendee recordings
- Attendees may photograph or record for personal, non-commercial use unless stated otherwise at the event
- Recording for commercial use, broadcasting, or republication requires our prior written consent
- Recording paid online events for any purpose other than personal reference is prohibited without written consent
- You may share personal photos and short clips on social media with credit to @Padichat
5.3 Speaker and guest content
- Presentations, talks, and performances by speakers and guests at our events are protected by copyright
- You may not reproduce, republish, or distribute speaker content without the speaker’s express written permission
6.1 In-person events
Padichat takes reasonable steps to ensure the safety of in-person events. However:
- We are not responsible for personal injury, loss, or damage to property at our events, except where caused by our negligence
- Attendees attend in-person events at their own risk
- We strongly recommend personal insurance for high-value items you bring to our events
- We are not responsible for theft or loss of personal items at events
6.2 Online events
- We are not responsible for technical difficulties experienced by attendees (internet connection issues, device problems, platform outages)
- We will make reasonable efforts to resolve technical issues on our side but cannot guarantee uninterrupted service
- If an online event is significantly disrupted by technical issues on our side, affected attendees will be offered a partial refund or access to a recording at our discretion
6.3 Third-party venues and services
Where we use third-party venues, ticketing platforms, or event services, we are not responsible for the acts or omissions of those third parties. Any disputes relating to a third-party venue or service should be directed to that party.
6.4 Force majeure
We will not be liable for failure to perform our obligations under these Event T&Cs where that failure is caused by events beyond our reasonable control, including but not limited to: natural disasters, pandemics, government restrictions, war, acts of terrorism, power failures, or venue closure.
In such cases, we will:
- Notify you as soon as reasonably practicable
- Make reasonable efforts to reschedule the event
- Offer a full refund if rescheduling is not possible within a reasonable timeframe
We are committed to making our events accessible. If you have an accessibility requirement, dietary need, or any other need that we should be aware of to ensure your full participation, please contact us at [email protected] at least 7 days before the event.
We will make reasonable adjustments within our capacity. We cannot guarantee all accessibility requirements can be met at every event but will do our best.
Your name, email address, and any other information collected at event registration will be processed in accordance with our Privacy Policy. We will use your data to:
- Send your ticket and event confirmation
- Send event updates and reminders
- Contact you regarding changes to the event
- Follow up after the event with recordings or related content (if applicable)
We will not share your event registration data with third parties except as described in our Privacy Policy and where necessary for event operations (e.g. the ticketing platform, the event venue).
Padichat may list events hosted by community members or third-party organisations (“third-party events”). For third-party events:
- Padichat is not the organiser and accepts no liability for the event
- All ticketing, refund, and attendance terms are set by the third-party organiser
- We recommend reading the third-party organiser’s own terms before purchasing
These Event T&Cs are governed by the laws of the State of California, United States. Any disputes arising from ticket purchases or event attendance will be subject to the jurisdiction stated in our Terms of Use.
For all event-related enquiries:
Email: [email protected] General contact: [email protected] Website: padichat.com/events